Name: Zendesk Showcase: San Francisco
Start: 2026-06-23T00:30:00-04:00
Location: The Pearl

san francisco | june 23 | 12:30pm pst

zendesk

showcase

San Francisco

Get ready for an exhilarating day as Zendesk Showcase comes to San Francisco!

Immerse yourself in a whirlwind of exclusive insights and transformative trends that will revolutionize your approach to customer experience.

Don't miss out—register now to claim your spot, space is limited!

Register now

Here's what to expect

Discover

Be the first to witness our cutting-edge product innovations and hear stories from customers on their AI-led CX wins.

Get inspired

Dive into dynamic sessions with live demos, inspiring expert panels, and a hands-on AI workshop.

Connect

Network with CX, IT and HR leaders across industries.

One day agenda

12:30 PM

Check in & Networking

Grab your badge, grab a seat, and make a friend

1:00 PM

Welcome and Opening Keynote

From chaos to clarity: How Zendesk AI Is rewiring service

2:00 PM

Customer Conversation

Hear first hand how Zendesk is helping companies innovate.

2:45 PM

Networking Break

3:00 PM

Product Sessions

Product Deep Dive: Resolution Platform
Architecting agentic service workflows

Product Deep Dive: AI Agents
AI Agents for every channel, any platform

4:00 PM

Networking Break

Snacks, water, coffee and tea will be available.

4:30 PM

Hands on Workshop

Building Smarter: Data Driven AI Agents with Zendesk
Ready to experience the next frontier of Zendesk AI? During this 45-minute hands on lab, you’ll experience firsthand how personalized AI transforms the customer experience. We’ll explore agents connected to data sources, deploy generative AI to build workflows, and leverage Knowledge Copilot to transform your knowledge strategy from static to dynamic

5:30 PM

Happy Hour

thursday

March 27

Breakfast and expo open

Networking sessions

Lunch

Networking sessions

Breakouts and networking sessions

Afternoon keynote

Closing party

thursday

March 27

Breakfast and expo open

Networking sessions

Lunch

Networking sessions

Breakouts and networking sessions

Afternoon keynote

Closing party

thursday

March 27

Breakfast and expo open

Networking sessions

Lunch

Networking sessions

Breakouts and networking sessions

Afternoon keynote

Closing party

Speakers

Craig Flower

Chief Operating Officer

Zendesk

Lisa Kant

SVP, Field and Partner Marketing

Zendesk

Fernando Egea

VP, Business Consulting

Zendesk

Justine Caroll

Director, Product Marketing

Zendesk

Chris Sherman

Manager, Product Marketing

Zendesk

Highlights 2024

The Pearl

Address line

Save your spot now. We're looking forward to seeing you in SF

Venue

Thank you to our sponsors

Platinum Sponsor

Frequently Asked Questions

On what date does the event take place?

The event is scheduled for Tuesday, June 23rd

Where is the event being hosted?

The event is taking place at The Pearl - 601 19th Street San Francisco, CA, 94107

Where can I find parking?

There is a public pay to park lot one block away from The Pearl, next to Crane Cove Park. We recommend utilizing public transit or ride share.

Can I bring my colleague to the event?

The programming and experience at the event is tailored to any professionals working within the customer experience industry. If you have a colleague you think would be interested, please ask them to register here. Only registered attendees will be able to attend the event.

Is the event free to attend?

Yes, the event is free to attend but you must be registered and have received a confirmation email from Zendesk.

This event is open exclusively to Zendesk Partners who are sponsoring the event. Registrations from non-sponsoring organizations may be declined, and Zendesk reserves the right to cancel or refund registrations that do not meet eligibility requirements.

Register now